Many users complained that their external hard drives are connected but not showing on computer or File Explorer the Windows 10/8/7. Some reported that the USB or external hard drive is not showing up on My Computer or File Explorer but showing in Disk Management. Others said that external hard drive shows in device manager but not disk management. To fix these external hard drive issues, this troubleshooting post will be helpful for you.
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Case 1: External hard drive shows up in disk management but not file explorer
You may experience that your USB or external drive has been connected to the computer, but it is not showing in File Explorer or My Computer, but shows in Disk Management instead. Under this situation, it will be regarded as an unknown disk and shows the capacity to be 2048 GB in the Disk Management. To fix the problem, please try following methods.
The external hard drive becomes unreadable and corrupted due to carelessly disconnecting or powering down the industry without following the eject drive protocol. Ableton live 10 crack reddit. You can fix corrupted hard drive with a quick scan on the PC with the disk checking utility and its drive repair function.
Tip: If your external hard drive shows in device manager but not disk management, you can directly move to the case 2.
1. Assign a Drive Letter to the USB/Hard Drive
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Sometimes, the drive might not have been assigned a drive letter by Windows so that USB or external hard drive cannot show on File Explorer but in Disk Management. In this case, you can try to assign a drive letter to the USB or external hard drive in Disk Management.
STEP 1. Navigate to 'Control Panel'> 'System and Security'> 'Administrative Tools'.
STEP 2. Choose 'Computer Management'. Provide an administrative passcode, if asked.
STEP 3. In Disk Management, find out the unlabeled hard drive and right-click on it to choose 'Change drive letter and paths..'
STEP 4. Click 'Add'> 'OK' to pick out the available drive letter.
STEP 5. If the drive letter does not show on the drive, check if the drive is offline. If it is, right-click the disk number and select Online. And then, follow the instructions again.
NOTE:
If you can't finish the operation in Disk Management, you are able to run 'cmd' to change or assign the drive letter.
Open Command Prompt. (CMD) and type 'diskpart'.
At the DISKPART prompt, enter 'list volume'. ( mark down the number of the simple volume whose drive letter you want to assign)
At the DISKPART prompt, enter 'select volume n[volume's number]' (Select the volume whose drive letter you want to assign)
At the DISKPART prompt, enter 'assign letter=N' (N stands for the drive letter you want to assign)
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2. Make sure that the hard drive is enabled and online
Make sure the hard drive is enabled
If the drive has been disabled, the disk will be invisible in File Explorer. When the disk is disabled, follow the steps below to Enable it:
STEP 1. Press 'Windows'+ 'R' on the keyboard to activate run box.
STEP 2. Type 'devmgmt.msc' on the run box to open 'Device Manager'.
STEP 3. If a drive is disabled, the disk drive will be marked with a down arrow. Locate the hard drive you want to enable.
STEP 4. Right-click on it and choose 'Properties'> 'View'tab.
STEP 5. Click on 'Enable Device' button > 'OK'.
STEP 6. After that, check if the down arrow is still there.
Make sure that the drive is online
Sometimes, an external hard drive connected but not showing because the drive is offline. To be detected by Windows, you can follow steps below to check the current status of the disk.
Go to 'Control Panel'> 'System and Security'> 'Administrative Tools'.
Choose 'Computer Management', and locate your disk in 'Disk Management'.
Right-click on it and select 'Online'.
3. Update drivers for USB or external hard drive
When your USB/external drive does not show on file explorer on Windows 10/8/7, you can try to update its driver in Device Manager. As we know, an update is created to fix some glitches for the previous version so as to make USB or external drive showing on My computer again.
STEP 1. Press 'Windows'key + 'R'and enter 'devmgmt.msc' on the run box.
STEP 2. Open 'Device Manager'> Click the 'Scan for hardware changes' icon on the menu.
STEP 3. Right-click on the inaccessible USB/external hard drive and choose 'Update Driver Software..'.
STEP 4. After the update is finished, restart your PC and check if the device is accessible.
4. Recover data from hard drive that is not showing
When external hard drive issue occurs, an external hard drive is not showing files though they still exist. If any important data is in the USB/external hard drive when external hard drive shows up in Disk Management but not File Explorer, you can employ data recovery to retrieve your data before formatting it. Here we highly recommend you FonePaw Data Recovery which is capable of recovering data from USB/ external hard drive, supporting Window 10/8/7. To recover data from hard drive, you just need few simple steps.
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STEP 1. Run FonePaw Data Recovery, and then, select the file types you need.
STEP 2. Next, click on 'Scan' button after selecting your USB/external drive.
STEP 3. Select out the files you want to recover.
STEP 4. Finally, click on 'Recover' button to finish data recovery.
STEP 5. After that, you can keep on formatting your inaccessible USB/external hard drive.
Case 2: External hard drive shows up in Device Manager but not Disk Management or File Explorer
Unlike case 1, USB or external hard drive sometimes is invisible in File Explorer or Disk Management, but it can be detected in Device Manager, for example, an external HDD won't show up in explorer, but it shows in Device Manager. To fix the issue, several methods can be listed below.
1. Make sure the USB or external hard drive is available. If it is not showing up in Disk Management or File Explorer, you can try to plug it into other USB port of your computer. What's more, you can connect your external drive to other computers to check if it works.
2. Partition and format the external hard drive.
Go to 'Computer Management'. > Right-click on black bar of the invisible drive to choose 'New Partition..'> Follow the instruction to finish the Partition.
Right-click on the drive and select 'Format'.
3. Disable and re-enable the USB controller.
Navigate to 'Device Manager'. > Find 'Unknown USB Device' and right-click on it. > Choose 'Uninstall'.
After restarting your PC, enable the USB controller again.
Now, your issue - external hard drive not showing Windows 10/8/7 has been resolved. To manage the data on USB/external hard drive, read here:
Get a data lifeguard for MacMost of the time, when you connect an external hard drive to your Mac's USB port, you soon see it mount on the desktop. Apple likes to ensure these are easy to find, so they also appear in the Finder in the left-hand column under Devices, since Mac's treat them the same way as another computer.
However, sometimes, an external hard drive doesn't show up. It's annoying, especially when you need to transfer something right then. And besides, there can be a risk that data on the external USB pen, hard, or flash drive is corrupt, which means you can't transfer what you need between devices at all.
Corrupt data can be one reason your Mac won't recognize an external drive, but there are other reasons too. Let's take a look why this is happening and how you can get an external drive to appear on your Mac and get recover data to access to your documents.
How to fix an external disk drive that won't show up on a Mac
Why an external disk drive is not showing up? There could be a few reasons why a USB flash drive isn't making an appearance.
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Start with the basics:
- Check whether the drive is properly plugged in. It sounds obvious, but since this relies on a wire - either a USB cable or HDMI cable - if it's not connected properly then it won't appear on your desktop.
- Faulty cable. Assuming it's plugged in correctly, not wobbly or loose, the cable could be at fault. Try connecting the same device with a different cable.
- Damaged USB or flash drive port. It could be a hardware issue with the Mac. If you've got another port, try connecting the device to that one.
- Reboot your Mac. Sometimes, if a USB disk won't boot, the cause is macOS issue. Hopefully, some data damage that can be fixed by restarting. Choose the Apple menu > Restart. Or press and hold the power button and, when a dialog box appears, click the Restart or press R. Restarting your Mac essentially clears your macOS's memory and starts it up fresh.
- Incorrectly formatted drive. Not every external drive is optimized for Macs. It could be that you are trying to connect something only fit to interact with Windows devices. If you've got a PC or laptop, it's worth connecting and seeing if you can access the files through another device. The best way to look for an incorrectly formatted drive is to go to
Apple (in the top toolbar menu) > About This Mac > Storage.
See if the external drive shows up here. For more information, go to the same menu option, then select System Report. - Mac not formatted to display external drives on the desktop. It could be that your Mac already recognizes the device, but just isn't showing its icon on the desktop screen. Even if that is the case, the drive will still appear in the left-hand column of the Finder menu under Devices. You should be able to access your drive that way, and, in the Finder menu under Preferences > General, you can check External Drives to ensure that from now on it shows up on your desktop too.
- Reset NVRAM. To do this, shut down or restart your Mac, switch it back on and immediately press these four keys together for at least 20 seconds: Option, Command, P, and R. It should look as though your Mac has started again; if it has, release the keys when you hear the second startup chime. Hopefully, the hard drive has shown up now.
- Check Apple's Disk Utility to see if an external drive is showing up. Disk Utility is within System Preferences, or you can find it using Spotlight. If it is visible, then click the option to Mount, which should make it visible on the desktop and in the External Drives option in the Finder menu.
Unfortunately, if none of those options has worked and the external drive still isn't visible, then it could have crashed, or be well and truly broken. But there might still be a way you can recover the data on the external drive.
How to show connected devices in Finder
- Go to the Finder menu and select Preferences (Cmd+comma).
- From General tab tick External disks to ensure that from now on it shows on the desktop.
In the Sidebar tab you can choose which folders and devices will be shown in the left-hand column of the Finder window.
How to add cloud storages to Finder
You can also mount cloud storage as local drive on your Mac. By connecting Google Drive, Dropbox, or Amazon to your computer, you get more space for securely accessing and sharing files. For your ease, add cloud drives to Finder with CloudMounter app, so that you keep them close at hand. You can read detailed instructions on managing cloud storage as local drives here.
Repair the failed external drives with First Aid
If your drive is having problems, you can try to fix them yourself with First Aid and therefore get access to your files. First Aid tool will check the disk for errors and then attempt a repair as needed. It helps to verify and repair a range of issues related to startup HD and external drive problems. If you are able to fix the hard drive or SSD in your Mac (or an external drive) using Disk Utility you will hopefully be able to recover your files.
To run Fist Aid on an external hard drive:
- Open Disk Utility. You can searching for it using Spotlight Search or via Finder > Application > Utility
- Check on your external hard drive, click the First Aid tab and select Run to start running diagnostics.
If First Aid successful in fixing errors, the external drive should be available to mount. If the utility unable to repair issues, your drive truly is broken or formatted using a file system that the Mac cannot read - in this way we suggest you follow the next steps to recover data from a damaged disk drive.
How to recover data from a crashed drive
Thankfully, there is an app for that. Disk Drill is the world's premier data recovery software for Mac OS X. Powerful enough to retrieve long-lost, mistakenly deleted files from Macs, external hard drives and USB drives and camera cards.
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Providing you already have Disk Drill Pro version, which you can get automatically by downloading from Setapp:
- Connect your drive to the Mac.
- Quit all other applications on the Mac, especially those that may be trying to access the external drive (e.g. iPhoto, Words)
- Launch Disk Drill.
- Click on the external drive that you are trying to recover files from. If it has partitions, you will see all of them. If, however, you still don't see any volume to the external drive then you may need to try some of the steps above again or read the Disk Drill Scanning FAQs.
- To avoid the external drive being accessed during the recovery process, click Extras next to the drive or drive partition or file, then select Remount Volume As Read Only. A padlock will appear, protecting the drive during the process.
- Now click Rebuild (or Recover) next to the file(s) you are trying to recover. Once the scan is finished - it may take some time if the files are large - a list of files will appeal.
- Next, click Mount Found Items as Disk button on the bottom-left below the scan results.
- Disk Drill 'strongly suggest saving the files to a different drive than the one you are trying to recover files from. Saving to the same drive substantially lowers your chances of recovery.'
- A drive icon will appear, which once you double click will give you the option to open the files as you would do before they were lost. Drag them to another location, such as your desktop or a folder on your Mac.
- Open the files to ensure they have been recovered properly and safely eject the external drive.
Disk Drill does have other ways to recover lost files but assuming there aren't complications, this method is the most effective. Disk Drill Pro recovery app is available from Setapp, along with dozens of Mac apps that will make your life easier. Never have to worry about a crashed or corrupted external drive again.
A few more tips on getting your files back
- Macs and third-party apps that look after Macs, such as Disk Drill and iStat Menus come with a S.M.A.R.T. (also known as Self-Monitoring, Analysis and Reporting Technology) status monitor. If a SMART check reports errors, then it could mean the hard drive is at risk of failing completely. Within Disk Utility and Disk Drill, there are several solutions for this: Repair Disk Permissions and Repair Disk. If neither work, it's recommended that you backup all of the data from the disk, erase, then run a SMART check again. The external hard drive should show up as Verified.
- Partitions can get lost within hard drives, temporarily hiding all of the information contained within. Disk Drill can help to identify and restore this information.
- Within Disk Drill, you can restore data when a hard drive is damaged or add formatting, which is also something Disk Utility can help with.
- CleanMyMac, another useful app available from Setapp, can help you identify external hard drive errors and repair them. It is an essential tool worth trying when you're having external hard drive difficulties.
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Alternative ways to recover data from an external hard drive
Reset the System Management Controller (SMC) if your Mac shuts down when you plug in an external hard drive. Then use a different port to connect the external hard drive. If you've got a battery that you can't remove:
- Shut down and unplug the power adapter
- Press Shift-Control-Option and the power button at the same time. Do this for 10 seconds
- Release all keys
- Plug the power adapter back in and switch your Mac back on
For Macs with removable batteries, you need to switch them off, remove the battery, then press and hold the power button for 5 seconds. After that, put the battery back in, plug in the power adapter and switch the power on again.
What's your file format? One reason your Mac isn't recognizing the hard drive is the file format. Windows uses NTFS file formats, while Macs, up until the introduction of Sierra, have used HFS+. Now, Apple has introduced the Apple File System (APFS) for newer operating systems. It is possible to format a hard drive so it can be read on Mac and Windows computers, providing you format using exFAT. However, if you're having problems accessing the files and the issue is due to formatting, you will need to connect it to a device it can be read on, and then format the files correctly for the computer you are going to use it on next.
How to make Ext2/Ext3 drives readable on Mac
The common issue is Ext2- and Ext3-formatted drives are not readable on macOS. There are two ways to access such external drives on your Mac – via Linux OS or FUSE system. The easiest would be installing Linux to a secondary drive or virtual machine.
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If you go with Linux installation, dual boot your Mac with Linux on another drive and use FAT32 as a transfer intermediary. If you don't have a drive to install Linux to, use virtual machine as an interface for it. Transferring can be done the same way – with FAT32, or via network.
Another option for reading Ext2/Ext3 disks is mounting disk with Filesystem in Userspace (FUSE). Basically, it works as an extra interface enabling file system access via specially installed modules. Here's how to mount drives with FUSE:
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- Install FUSE for macOS or MacFUSE as well as fuse-ext2 module.
- Use the following Terminal command to enable Disk Utility's debug menu and see all partitions: defaults write com.apple.DiskUtility DUDebugMenuEnabled 1
- Attach your Ext2/Ext3 drive and locate the device name via Disk Utility.
- In your user account, create a folder to be used as a mount point.
- Use the following Terminal command to mount the drive as read-only: fuse-ext2 /dev/disk2s2 /Volumes/mountpoint
- For write support, use the command: fuse-ext2 -o force /dev/disk2s2 /Volumes/mountpoint
And that's not the only case where Terminal helps you access external drive.
Employ the handy all-powerful Terminal, which always comes forward with solutions for difficult problems. Especially if System Information does recognize the USB or hard drive, but continues to hide it from you, disconnect the drive and try to find it using the Terminal, which you can find in Applications > Utilities.
- Once in the Terminal, type in the command diskutil list
- A list with information about volumes and drives should appear
- Look for a section labelled /dev/disk_ (external, physical)
- Make a note of the whole line after the word disk
- Now put the following command into the Terminal diskutil info disk followed by the number or digits assigned to that disk
- Now you should see detailed information about the drive, therefore confirming that your Mac can and does recognize it
- Eject using the Terminal by entering the command diskutil eject disk followed by the number or digits assigned to that disk
- Physically remove the disk from you Mac
- Plug it back in and your Mac should recognize it
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Console is also reliable when it comes to solving tricky problems, although it isn't always that easy to use. You can find Console under Applications > Utilities > Console. Console shows if an external drive or any error is detected under the Errors and Faults tab. If no errors show up, then the problem is not caused by the device.
To sum up, there are lots of potential solutions for a Mac not reading an external hard drive. If we were to pick one, Disk Drill seems to be the most well-rounded, offering plenty of customizations and power in an easy-to-use interface. Disk Drill Pro recovery app is available via Setapp, along with 150+ Mac apps that strive to make your life much much easier. At the very least, you'll never have to worry about a crashed or corrupted external drive ever again.
Meantime, prepare for all the awesome things you can do with Setapp.
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